no bluetooth connection with new Smartphones

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no bluetooth connection with new Smartphones

Post by horni.junior on Mon 7 Mar 2016 - 11:57

Hello.
My name is Andi.
I am from Austria, so please excuse my bad english.
I write here, because I can not find help in German forums.

One week ago I bought a Renault Wind 1.2 Tce Exception with Bluetooth.
I can not connect my Smartphone (Blackberry Priv) with the Radio.
Exist a new Software for the Radio? Or can I change the Radio to a new one?

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Re: no bluetooth connection with new Smartphones

Post by Barbs on Mon 7 Mar 2016 - 12:28

Hello and welcome.

First see if there are already anything paired they might need deleting first.
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Re: no bluetooth connection with new Smartphones

Post by horni.junior on Mon 7 Mar 2016 - 13:35

I have deleted the list of phones (five positions) on the radio.
Then I tried to pair my phone. I can see the name of the radio (radiosat). But if I select it I get the message: connection failed or cannot connet with radiosat.

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Re: no bluetooth connection with new Smartphones

Post by Barbs on Mon 7 Mar 2016 - 17:53

I don't know BlackBerry phones do they have a limit to how many devices they can connect too?
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Re: no bluetooth connection with new Smartphones

Post by Araf on Mon 7 Mar 2016 - 19:56

There was an update for the head units, which you download to a USB stick, and then upload to the car.  I think early cars had v2.3 and the update is v2.42

Full details of compatable phones and the update file you need should be here: -

http://www.renault-multimedia.com/en_UK/bluetooth/

though I would think Renault DE or AT should have similar that would be easier for you to navigate.

Good luck, and welcome to the site. Smile

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Re: no bluetooth connection with new Smartphones

Post by horni.junior on Wed 9 Mar 2016 - 11:36

Thank you Araf.

Yesterday I spoke with someone from Renault.
He told me, the radio was built 2009.
I have the "newest" update for the radio.
It seems, I have to buy a new radio with Bluetooth. But then I can not use the remote control and the original display. :-(

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Re: no bluetooth connection with new Smartphones

Post by Barbs on Wed 9 Mar 2016 - 12:25

before changing the Radio can you try someone else's phone
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Re: no bluetooth connection with new Smartphones

Post by horni.junior on Wed 9 Mar 2016 - 12:43

Hello Barbs.

I did.
Android version 4.1 and 4.2 are working.
Unfortunately, my wife and I use Android 5.1

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Re: no bluetooth connection with new Smartphones

Post by Araf on Wed 9 Mar 2016 - 19:59

That's a shame. Sad

Just having a read, and android now use mtp rather than utp files, if that makes sense?

I'd change your phones. Wink

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Re: no bluetooth connection with new Smartphones

Post by Barbs on Wed 9 Mar 2016 - 21:13

Sorry we haven't helped but...

What are your opinions on the Wind?

Looked on the map didn't know the Wind had been on Sale there...

It's a long way but I am sure you and any of your Forum members would be welcome on the International meet....
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Re: no bluetooth connection with new Smartphones

Post by horni.junior on Mon 21 Mar 2016 - 8:17

Hello again.

If you buy a new cellphone and it doesnt work with your original Radio Bluetoothsystem:
I found an easy and very cheap solution for this problem!
There is a free Android-App called Bluetooth File Transfer.
I installed the App on my cellphones and it works!

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Re: no bluetooth connection with new Smartphones

Post by Barbs on Mon 21 Mar 2016 - 12:23

That's good to know glad you got it sorted.
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Re: no bluetooth connection with new Smartphones

Post by pshav on Sat 26 Mar 2016 - 12:32

When I upgraded from an iphone 5S to a 6S I had problems pairing but by turning off the ignition, removing the key and starting again I eventually managed it. Occasionally I get an error message on the display saying the phone isn't supported, but turning off the ignition, removing the key and then restarting likewise seems to solve the problem.

I love that when I startthe car it automatically detects my phone and begins playing the music on it. We also have a 2010 Honda CRV with Bluetooth audio/phone though less advanced than that on the Wind. When we enquired about updating the phone/audio system we were told it would cost several thousand pounds. Mind you, we were also quoted £250 for two new discs to update the Satnav, but got them off ebay for £30 and they work fine.

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Re: no bluetooth connection with new Smartphones

Post by ElNumbre on Wed 8 Jun 2016 - 22:09

Im running 6.0 Android on an Xperia z3 tablet compact, and it works but the initial connection is a bit hit and miss. It also pauses whatever is playing upon, rather than just connecting and continuing as every other Bluetooth does. My software version is 88.11.

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Re: no bluetooth connection with new Smartphones

Post by tabascouk on Wed 8 Jun 2016 - 22:50

Bluetooth works great on my s7 edge running 6.0.1 also on my partners OnePlus one running 6.0. Also I don't have the latest software update running 2.30. Can anyone tell me what changes the latest update brings? Thanks

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Re: no bluetooth connection with new Smartphones

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